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Shipping Details

All orders will ship via commercial freight. The following delivery options are offered at checkout.

  • Commercial/Business Location. Choose this option if your order will deliver to a business location in a commercial or business district with normal business hours and with a dock or forklift for unloading freight from a commercial box truck. This option also applies to schools or colleges with normal receiving hours and a dock or forklift to unload freight.
  • Residential/Non-Commercial Locations. Choose this option if your order will deliver to a private residence, farm, ranch, or business location in a residential/non-commercial area. There is an additional fee for this option.
  • Limited Access. Choose this option if your order will deliver to any of the following: Camps, Carnivals, Churches, Colleges, Construction Sites, Fairs, Farms, Individual/Mini Storage Sites, Military Bases, Police or Fire Stations, Mine Sites, Mosques, Prisons, Schools, Synagogues, Temples or Universities. This option also applies to a commercial location not open during normal business hours. This service does not apply to schools or colleges with normal receiving hours and a dock or forklift to unload freight. There is an additional fee for this option.
  • Liftgate Option. If you do not have a dock or forklift for unloading freight you may request delivery by a truck with a liftgate. There is an additional fee for this service.
  • Freight Terminal Pickup Option. This is often the most convenient option for our customers. If you do not have a way of unloading freight from a commercial box truck or do not wish to pay the extra fee for residential or limited access delivery, you may choose to pickup your freight from your local freight terminal. There is no additional fee for this service. Once the freight has arrived at the terminal you can pickup the freight at the terminal within 5 business days. The terminal staff will load the freight onto your truck/trailer for you. If you would like to use this option, simply choose the commercial/business location option and indicate in the order comments that you would like your order to deliver to your local freight terminal.
  • Delivery Appointment Required Option. If you would like the shipper to call you to set up an appointment before delivery, this option may be chosen. There is an extra fee for this service. If you would like to make an appointment with the shipper for delivery and would not like to pay a fee, please see the “Shipment Tracking” details below.
  • Shipment Tracking. Once your order has shipped you will receive an email with your order’s tracking number, estimated delivery date, shipper’s phone number and, if freight terminal delivery is chosen, the freight terminal address. If a delivery appoint is needed, you are welcome to contact the shipper to set up a delivery.